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There are many CRM products that are used by thousands of business all over the world. However, there are a few which have become so popular that many businesses would be unable to function without them. Here are the top 3 CRM solutions that you can use for small, medium or big businesses.

Microsoft Dynamics is one of the top CRM products. It is a multi-lingual Customer Relationship Management software package and it has been developed by Microsoft. It is a line of familiar, adaptable enterprise resource planning (ERP) and customer relationship management (CRM) solutions that was created to work like a Microsoft software that people are familiar with.

This is why using Microsoft Dynamics is easy

While this program is useful and it has many features, it remains easy to use. The fact that it is easy to learn and use surely added to its popularity. For instance, Microsoft Dynamics CRM works inside Microsoft Outlook, and this way sales, marketing, and customer service tasks can be completed as easily as processing email or adding an appointment to the calendar. The latest version of Microsoft Dynamics CRM is 2011. Here are some of its features: powerful data import tools, enhanced entity relationships, improved programmability, enhanced Web Services, Multi Tenancy (one server can host more than one business organization). Microsoft Dynamics CRM is multi lingual.

In addition to Microsoft Dynamics CRM, there are other top CRM products that are worth to try. For example Salesforce is a leading program that has been used by companies for many years now. SalesForce CRM is an online web-based Customer Relationship Management (CRM) service from Salesforce.com. It captures and organizes communications and information from current or prospective customers and it can gather and handle information from many departments. Its success lies in the fact that the installations report lower costs to attract and retain customers, but the product also increases employee productivity, creates a more efficient call center, more accurate sales forecasting and increased customer sales. SalesForce CRM is completely online and a web-based CRM service.

Another top CRily as processing email or adding an appointment to the calendar. The latest version of Microsoft Dynamics CRM is 2011. Here are some of its features: powerful data import tools, enhanced entity relationships, improved programmability, enhanced Web Services, Multi Tenancy (one server can host more than one business organization). Microsoft Dynamics CRM is multi lingual.

In addition to Microsoft Dynamics CRM, there are other top CRM products that are worth to try. For example Salesforce is a leading program that has been used by companies for many years now. SalesForce CRM is an online web-based Customer Relationship Management (CRM) service from Salesforce.com. It captures and organizes communications and information from current or prospective customers and it can gather and handle information from many departments. Its success lies in the fact that the installations report lower costs to attract and retain customers, but the product also increases employee productivity, creates a more efficient call center, more accurate sales forecasting and increased customer sales. SalesForce CRM is completely online and a web-based CRM service.

Another top CRM Microsoft Dynamics CRM is MS Dynamics