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Honest answers to all your CRM questions

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Sage CRM has a lot of benefits, including the following: its on-premise version can run inside of Microsoft Outlook, making it compatible with this important software, it offers both hosted and on-premise solutions, it is targeted at small and medium businesses as well, and it is an affordable software. Sage CRM has sales force automation, marketing automation, customer care, outlook integration, offline access for and web self-service.

With Sage CRM you can make your business function better easily, and by using the program you will notice the changes in sales and management very fast. Your company will flourish by integrating field sales, internal sales, customer care and marketing information. It is mainly used because of its wide range of front-office and back-office solutions, such… Continue reading

Oracle CRM is one of the most popular, widely-used customer relationship management (CRM) package on the market today and it has been for many years. Oracle CRM is one of the programs that make customer-related issues go away in a blink of an eye. With more than 380,000 customers and with deployments across many industries in more than 145 countries, this software offers an optimized and fully integrated stack of business hardware and software systems that helps organizations overcome complexity. In the same time it also makes it much easier for businesses to be innovative and focus on the future.

Oracle systems have a lot of benefits which make them so popular around the globe. They provide better performance, reliability, security, and flexibility, they lower… Continue reading

Customer relationship management or shortly CRM is a widely used strategy for managing a company’s interactions with customers, clients and sales prospects, which has made many companies reach success all around the world. CRM products are many and versatile. Customer relationship management involves using technology and software to organize and in the same time also synchronize business processes.

The business processes that can be organized and automated with a Customer relationship management product are mainly sales activities, marketing,customer service, technical support and more.

Most of the customer relationship management products share a lot of features, and all of them have one goal: to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and… Continue reading

CRM stands for Customer Relationship Management. Shortly this means the strategy that a company uses to handle customer interactions and customer related data with the help of a software. Customer relationship management is a very common and popular strategy for handling the information of a company that has to do with interactions with current and prospective customers. It has been created to make customers and clients of a business more satisfied thus make them also loyal. Loyal customers represent a safe future for a business, and this is when CRM becomes indispensable. Besides attracting new clients keeping the existing ones interested in one of the main goals of CRM solutions.

CRM involves using a software or various applications to organize, automate, and synchronize business processes… Continue reading

There are many advantages of open-source software, a fact that is also proven by their popularity. First of all they are useful when it comes to money. They have lower development cost, which means you can save money thanks to them, because individuals and smaller companies have the chance of reducing the number of programmers they have to pay for. They are also useful in bug detection and correction, a problem that many companies have to face that work online. With more people viewing the code from more diverse backgrounds, bugs will be found and fixed much faster, thus the risk of getting infected with viruses is much lower. Stability is another pro of open source software. There is also another big advantage of open… Continue reading

The ideal settings for a CRM program are not always so easy to find. While there are initial settings that work quite well, customizable programs have the benefit of being personalized if used correctly. Before getting started with load balancing, installation and configuration planning is needed. For more information and guidelines, installation and configuration for a CRM system is described in the guide, and it is also always possible to call for support.

Here you can read about installing Microsoft CRM, and the particular steps you should pay attention to. This description will help you with other CRM products as well.

For a Microsoft Dynamics CRM you will need various components of the program running while you are installing it. The base configuration typically uses… Continue reading

Web CRM can keep detailed records of your contacts and accounts, help you and your employees share opportunities and collaborate with co-workers, with its help you can create events such as meetings and tasks, and you can also easily add notes to everything you want in just a few clicks.

With web based CRM you can manage your leads and convert them into opportunities, streamline sales and marketing processes, control permissions for all of data and access a history of account interactions.

Web based CRM has a lot of advantages. First of all, no need to worry about servers and such things: you and your company doesn’t need to buy servers anymore, no expensive software either, no backup solutions to pay for and no other… Continue reading

 “We have a issue with our security services a desktop client is not authorized to connect directly to a DB server. So our SLX network client try to do this.  May be a wrong configuration on Saleslogix client network or on SLX server…? The Saleslogix web solution would require a server to support Internet Information Services (IIS7), The website is built and deployed using the “Saleslogix Application Architect” this module serves the same purpose as the current “Architect” for the network client you are using. Once the site is configured and deployed to the web server, users would access the same Saleslogix database via a web browser, no SLX client software would need to be installed on the desktop. The web client offers… Continue reading

Sage ACT!, also known as ACT!  is a customer relationship management application which was created and which is used worldwide to keep track of client and prospect details in a single database that can be shared by multiple users. This means that the same information which is vital for your company can be shared and used through all the company, no matter how many departments it has. The program makes data available and ready to be used to all employees.

Sage ACT! CRM is easy to use and easy to adapt to the needs of the company, because it integrates with well known programs such as with Microsoft Word, Microsoft Excel,Outlook, and other popular applications. These programs are useful in order to generate and… Continue reading

Goldmine CRM is an affordable solution for small and medium organizations. It is used worldwide, being one of the most popular small business CRM solutions in the market but also being used by middle sized enterprises. This CRM software is used for contact management, schedule management, document management, opportunity management, team-based collaboration, reporting, customer service & support and customer self-service as well. It is one of the most powerful and most popular customer relationship management solutions designed to address the needs of small and mid-sized businesses. Companies and businesses can increase their sales and make their marketing more efficient by using the automation capabilities of Goldmine to enhance the way they win and retain customers. All of this happens in a cost saving way, and… Continue reading