Solutions
Increase Your Business Success with Microsoft Dynamics CRM
Build customer loyalty to drive repeat business. Used by leading companies worldwide, business solutions from Microsoft Dynamics CRM are:
- Flexible, with options for deployment, purchase, and access.
- Familiar and easy to use because it works like other Microsoft products.
- Designed to fit your business through extensive customization and partner offerings.
Read more about our Sales, Marketing and Customer Service solutions.
Industries
Choose a Microsoft Dynamics CRM Solution for Your Industry
Microsoft and its global community of partners offer flexible, easy-to-use CRM solutions designed for your industry or government organization.
- Gain in-depth customer knowledge and simplify cross-team collaboration to enhance customer service and citizen satisfaction.
- Get access to relevant, intuitive tools to improve productivity and achieve your goals.
- Take advantage of a single, flexible solution that meets the enterprise application requirements of numerous departments.
Technology
Integrate Seamlessly and Automate Business Processes
Extend the value of your IT investments by automating business processes and integrating other software with Microsoft Dynamics CRM.
- Benefit from a flexible architecture and multiple integration options.
- Lower training costs and decrease development time with a familiar Microsoft environment and tools.
- Scale up easily and take advantage of a choice of deployments.
- Provide easy mobile access to Microsoft Dynamics CRM to boost productivity.
Architecture
Take advantage of an n-tier architecture, the Microsoft .NET Framework, and tools to customize and extend Microsoft Dynamics CRM.Business Intelligence
Make the most of your existing investments in Microsoft SQL Server and analytics tools to gain insights for better decision-making.Integration
Choose integration options for various levels of the application and leverage your existing Microsoft technology investments.Mobility
Support all devices in your organization with a single mobile solution offering full read-and-write access to Microsoft Dynamics CRM.Scalability/Deployment
Easily scale your solution from 5 to 5,000 users and benefit from a single code-base for on-premises and on-demand deployments.Microsoft Dynamics Addons
We support a wide range of add-ons and vertical solutions for Microsoft Dynamics CRM
- Dynamics NAV (Navision) – Manufacturing, Distribution, Professional Services, Financial, Web / Integration, Reporting, Other
- Dynamics GP (Great Plains) – Manufacturing, Distribution, Financial, Professional Services, Web / Integration, Reporting, Other
- Dynamics AX (Axapta) – Manufacturing, Distribution, Financial, Professional Services, Web / Integration, Reporting, Other
- Dynamics CRM (MS-CRM) – Manufacturing, Distribution, Financial, Professional Services, Web / Integration, Reporting, Other
- Dynamics SL (Solomon) – Manufacturing, Distribution, Financial, Professional Services, Web / Integration, Reporting, Other
- Retail Management System (RMS)