SalesForce Training Team Canada
Our SalesForce Training Team at a glance has over two decades of implementation, development, deployment, training, and support experience with SalesForce Customer Relationship Management solutions. Our facilitators customize course material to that of the user base, be it seasoned SalesForce users or a user’s first exposure, we adapt our training.Not all training is equal, not all trainers are equal. Selecting the best training team is essential for successfully maximizing your SalesForce CRM investment. Poor trainers can leave already overwhelmed users feeling lost and discouraged, results in productivity losses from the training courses and confusion to follow, and leaves the ‘trained’ users no better off meaning no change in SalesForce customer relationship management user adoption rates (which were hoped to increase) or productivity (fewer data entry errors and more confidence with the SalesForce software).
Excellence Sets Us Apart
SalesForce Certified. Our SalesForce training team is industry certified in the products that they teach and have been using SalesForce CRM for more then 5 years. This is the key; the best teachers have always been the ones that use the solutions that they instruct on. SalesForce University provides the knowledge, experience teaches application of the knowledge. Our SalesForce Training teams have both.
SalesForce Experience. Our trainers have mixed backgrounds, some having been developers who have migrated to support roles, others having been in customer support that have moved to facilitating larger training classes. The critical point is that our trainers have more then head knowledge; they have slugged it out in the trenches and understand the challenges first hand.
SalesForce Growth. Use it or loose it. Because SalesForce Training is a core portion of our business, our facilitators and trainers are continuously training which enables us to continuously improve our techniques, course materials, and methodology. Don’t select a company that does SalesForce training on the side, rather, select a SalesForce training team that is continuous re-investing and improving to bring the best value to your business.
Skill Level Assessed SalesForce Training. Prior to a SalesForce training course, we can administrate a SalesForce Skill Level Assessment test. The test helps to determine the knowledge of users, identify areas where SalesForce usage knowledge gaps may exist, and when multiple classes are to be run, properly group users together so as to avoid teaching at too basic a level for intermediate users and too ‘assuming’ for beginner users. Successful training results in all users, no matter their SalesForce CRM skill level learning and improving. Ineffective training is evident when a user comes away without having been presented with new material to learn. Our SalesForce Skill Level Assessment test results in more effective training sessions.
SalesForce Training OptionsWe have several options available for SalesForce training, some provided by our SalesForce Training teams and others handled by SalesForce University. SalesForce training will help your business maximize your ROI in purchasing SalesForce CRM. Onsite. We have strategically located SalesForce Customer Relationship Management / SalesForce CRM teams placed to enable easy onsite training sessions. Enjoy the benefits of a friendly real person facilitating the training, 0 travel time for the attendees, a familiar environment, working with familiar data, and the opportunity to learn in a ‘real-world’ environment. Online. All online training is handled from our SalesForce Toronto Training center. Trainees require an Internet connection and Internet Explorer. Enjoy the benefits of 0 travel time for the attendees, a familiar environment, working with familiar data, and the opportunity to learn in a ‘real-world’ environment. The class sizes tend to be smaller then that of Onsite classes. Classroom. Offered through SalesForce University – Classroom. Realtime Learning. Offered through SalesForce University – Realtime Learning. Anytime Learning. Offered through SalesForce University – Anytime Learning.
SalesForce Training CoursesThe SalesForce Training team have developed training modules that can be combined together to work as a training session. We have training courses that cover the following:
- General SalesForce Training
- SalesForce Administrator Training
- SalesForce Information Manager Training
- SalesForce End User Training
- SalesForce Remote Client Training